Document Retrieval Service is a secure, paperless record-keeping system for ARC participants that delivers immediate online access to more than three years (39 months) of IAR-reported ticketing data.
Pricing and Ordering: Document Retrieval Service is part of the core set of products included in the cost of participation.
- View settled data for tickets issued in the past 39 months.
- View initial (non-settled) data for tickets issued in the past 18 months.
- Display tickets one by one - with their entire history of refunds and exchanges - or grouped by Reporting Period or Period Ending Date (PED).
- Document Retrieval Service is easy to use, and available to all agencies, CTDs and carriers participating in the ARC Settlement Plan.
- Includes all data shown on the original sales summary and text images of supporting documentation
- Data is stored securely according to PCI standards.
Document Retrieval Service eliminates the time, effort, and expense wasted on alternative storage methods - here's how:
- Save time, ink, and stock by not printing obsolete agent and auditor coupons - and the hidden costs of ordering and stocking supplies
- Enjoy accurate retrieval of details from settled tickets issued up to 39 months ago - organized as you need them by ticket, with full exchange/refund history, or in groups by date
How easy is Document Retrieval Service to use?
Document Retrieval Service was designed to be very easy to use and understand. There are no special commands to remember, just type a ticket number and click a button for a standard document search.
Who can access Document Retrieval Service?
This service is only accessible to participating Carriers, accredited Agencies and CTDs.
How much does it cost to use Document Retrieval Service?